Seller Service Metrics API
api · Commerce
The Analytics API provides data and information about a seller and their eBay business. The resources and methods in this API let sellers review information on their listing performance, metrics on their customer service performance, and details on their eBay seller performance rating. The three resources in the Analytics API provide the following data and information: Customer Service Metric – Returns data on a seller's customer service performance
Authentication
Sample Requests
This method returns a report that details the user traffic received by a seller's listings. A traffic report gives sellers the ability to review how often their listings appeared on eBay, how many times their listings are viewed, and how many purchases were made. The report also returns the report's
Hover any highlighted part to learn what it does
curl -X GET "https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/traffic_report?sort=desc&filter=example&metric=example&dimension=example"
import requests
params = {
"sort": "desc",
"filter": "example",
"metric": "example",
"dimension": "example"
}
response = requests.get(
"https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/traffic_report",
params=params,
)
print(response.json())const url = new URL('https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/traffic_report');
url.searchParams.set('sort', 'desc');
url.searchParams.set('filter', 'example');
url.searchParams.set('metric', 'example');
url.searchParams.set('dimension', 'example');
const response = await fetch(url);
const data = await response.json();
console.log(data);package main
import (
"fmt"
"io"
"net/http"
"net/url"
)
func main() {
baseURL, _ := url.Parse("https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/traffic_report")
q := baseURL.Query()
q.Set("sort", "desc")
q.Set("filter", "example")
q.Set("metric", "example")
q.Set("dimension", "example")
baseURL.RawQuery = q.Encode()
targetURL := baseURL.String()
req, _ := http.NewRequest("GET", targetURL, nil)
client := &http.Client{}
resp, _ := client.Do(req)
defer resp.Body.Close()
body, _ := io.ReadAll(resp.Body)
fmt.Println(string(body))
}require "net/http"
require "json"
uri = URI("https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/traffic_report")
uri.query = URI.encode_www_form({
"sort" => "desc",
"filter" => "example",
"metric" => "example",
"dimension" => "example"
})
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = uri.scheme == "https"
req = Net::HTTP::Get.new(uri)
res = http.request(req)
puts JSON.parse(res.body)<?php
$url = "https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/traffic_report?" . http_build_query([
"sort" => "desc",
"filter" => "example",
"metric" => "example",
"dimension" => "example"
]);
$opts = ["http" => [
"method" => "GET",
]];
$ctx = stream_context_create($opts);
$res = file_get_contents($url, false, $ctx);
print_r(json_decode($res, true));This call retrieves all the standards profiles for the associated seller. A standards profile is a set of eBay seller metrics and the seller's associated compliance values (either TOP_RATED, ABOVE_STANDARD, or BELOW_STANDARD). A seller's multiple profiles are distinguished by two criteria, a "p
Hover any highlighted part to learn what it does
curl -X GET "https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/seller_standards_profile"
import requests
response = requests.get(
"https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/seller_standards_profile",
)
print(response.json())const url = 'https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/seller_standards_profile'; const response = await fetch(url); const data = await response.json(); console.log(data);
package main
import (
"fmt"
"io"
"net/http"
)
func main() {
targetURL := "https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/seller_standards_profile"
req, _ := http.NewRequest("GET", targetURL, nil)
client := &http.Client{}
resp, _ := client.Do(req)
defer resp.Body.Close()
body, _ := io.ReadAll(resp.Body)
fmt.Println(string(body))
}require "net/http"
require "json"
uri = URI("https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/seller_standards_profile")
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = uri.scheme == "https"
req = Net::HTTP::Get.new(uri)
res = http.request(req)
puts JSON.parse(res.body)<?php
$url = "https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/seller_standards_profile";
$opts = ["http" => [
"method" => "GET",
]];
$ctx = stream_context_create($opts);
$res = file_get_contents($url, false, $ctx);
print_r(json_decode($res, true));Use this method to retrieve a seller's performance and rating for the customer service metric. Control the response from the getCustomerServiceMetric method using the following path and query parameters: customer_service_metric_type controls the type of customer service transactions evaluated for th
Hover any highlighted part to learn what it does
curl -X GET "https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/customer_service_metric/{customer_service_metric_type}/{evaluation_type}?evaluation_marketplace_id=example"import requests
params = {
"evaluation_marketplace_id": "example"
}
response = requests.get(
"https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/customer_service_metric/{customer_service_metric_type}/{evaluation_type}",
params=params,
)
print(response.json())const url = new URL('https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/customer_service_metric/{customer_service_metric_type}/{evaluation_type}');
url.searchParams.set('evaluation_marketplace_id', 'example');
const response = await fetch(url);
const data = await response.json();
console.log(data);package main
import (
"fmt"
"io"
"net/http"
"net/url"
)
func main() {
baseURL, _ := url.Parse("https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/customer_service_metric/{customer_service_metric_type}/{evaluation_type}")
q := baseURL.Query()
q.Set("evaluation_marketplace_id", "example")
baseURL.RawQuery = q.Encode()
targetURL := baseURL.String()
req, _ := http.NewRequest("GET", targetURL, nil)
client := &http.Client{}
resp, _ := client.Do(req)
defer resp.Body.Close()
body, _ := io.ReadAll(resp.Body)
fmt.Println(string(body))
}require "net/http"
require "json"
uri = URI("https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/customer_service_metric/{customer_service_metric_type}/{evaluation_type}")
uri.query = URI.encode_www_form({
"evaluation_marketplace_id" => "example"
})
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = uri.scheme == "https"
req = Net::HTTP::Get.new(uri)
res = http.request(req)
puts JSON.parse(res.body)<?php
$url = "https://api.apis.guru/v2/specs/api.ebay.com/sell-analytics/1.2.0/customer_service_metric/{customer_service_metric_type}/{evaluation_type}?" . http_build_query([
"evaluation_marketplace_id" => "example"
]);
$opts = ["http" => [
"method" => "GET",
]];
$ctx = stream_context_create($opts);
$res = file_get_contents($url, false, $ctx);
print_r(json_decode($res, true));Postman Setup Guide
- See official documentation for authentication and setup.
What can you build with Seller Service Metrics API ?
Seller Service Metrics API is a Commerce API. Developers commonly use commerce APIs for:
- syncing product catalogues and inventory levels
- building price comparison and deal-finder tools
- processing orders and tracking shipments
- managing customer wishlists and reviews
- automating abandoned-cart and promotional emails
No authentication required. This API is open — no signup or key needed. Ideal for quick prototypes and public-facing features. Seller Service Metrics API is free to use, making it a low-risk choice to experiment with.
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