Amazon Connect Participant Service
amazonaws · Cloud
Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost. Amazon Connect communications capabilities make it easy for companies to deliver personalized interactions across communication channels, including chat. Use the Amazon Connect Participant Service to manage participants (for example, agents, customers, and managers listening in), and to send messages and events within a chat
Authentication
Sample Requests
Retrieves a transcript of the session, including details about any attachments. For information about accessing past chat contact transcripts for a persistent chat, see Enable persistent chat . <p
Hover any highlighted part to learn what it does
| X-Amz-Bearer | example |
curl -X POST "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/transcript#X-Amz-Bearer?NextToken=example&MaxResults=example" \ -H "X-Amz-Bearer: example"
import requests
params = {
"NextToken": "example",
"MaxResults": "example"
}
headers = {
"X-Amz-Bearer": "example"
}
response = requests.post(
"https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/transcript#X-Amz-Bearer",
params=params,
headers=headers,
)
print(response.json())const url = new URL('https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/transcript#X-Amz-Bearer');
url.searchParams.set('NextToken', 'example');
url.searchParams.set('MaxResults', 'example');
const response = await fetch(url, {
method: 'POST',
headers: {
'X-Amz-Bearer': 'example'
},
});
const data = await response.json();
console.log(data);package main
import (
"fmt"
"io"
"net/http"
"net/url"
)
func main() {
baseURL, _ := url.Parse("https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/transcript#X-Amz-Bearer")
q := baseURL.Query()
q.Set("NextToken", "example")
q.Set("MaxResults", "example")
baseURL.RawQuery = q.Encode()
targetURL := baseURL.String()
req, _ := http.NewRequest("POST", targetURL, nil)
req.Header.Set("X-Amz-Bearer", "example")
client := &http.Client{}
resp, _ := client.Do(req)
defer resp.Body.Close()
body, _ := io.ReadAll(resp.Body)
fmt.Println(string(body))
}require "net/http"
require "json"
uri = URI("https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/transcript#X-Amz-Bearer")
uri.query = URI.encode_www_form({
"NextToken" => "example",
"MaxResults" => "example"
})
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = uri.scheme == "https"
req = Net::HTTP::Post.new(uri)
req["X-Amz-Bearer"] = "example"
res = http.request(req)
puts JSON.parse(res.body)<?php
$url = "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/transcript#X-Amz-Bearer?" . http_build_query([
"NextToken" => "example",
"MaxResults" => "example"
]);
$opts = ["http" => [
"method" => "POST",
"header" => implode("\r\n", [
"X-Amz-Bearer: example"
]),
]];
$ctx = stream_context_create($opts);
$res = file_get_contents($url, false, $ctx);
print_r(json_decode($res, true));Allows you to confirm that the attachment has been uploaded using the pre-signed URL provided in StartAttachmentUpload API. ConnectionToken is used for invoking this API instead of ParticipantToken . The Amazon Connect Participant Service AP
Hover any highlighted part to learn what it does
| X-Amz-Bearer | example |
curl -X POST "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/complete-attachment-upload#X-Amz-Bearer" \ -H "X-Amz-Bearer: example"
import requests
headers = {
"X-Amz-Bearer": "example"
}
response = requests.post(
"https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/complete-attachment-upload#X-Amz-Bearer",
headers=headers,
)
print(response.json())const url = 'https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/complete-attachment-upload#X-Amz-Bearer';
const response = await fetch(url, {
method: 'POST',
headers: {
'X-Amz-Bearer': 'example'
},
});
const data = await response.json();
console.log(data);package main
import (
"fmt"
"io"
"net/http"
)
func main() {
targetURL := "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/complete-attachment-upload#X-Amz-Bearer"
req, _ := http.NewRequest("POST", targetURL, nil)
req.Header.Set("X-Amz-Bearer", "example")
client := &http.Client{}
resp, _ := client.Do(req)
defer resp.Body.Close()
body, _ := io.ReadAll(resp.Body)
fmt.Println(string(body))
}require "net/http"
require "json"
uri = URI("https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/complete-attachment-upload#X-Amz-Bearer")
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = uri.scheme == "https"
req = Net::HTTP::Post.new(uri)
req["X-Amz-Bearer"] = "example"
res = http.request(req)
puts JSON.parse(res.body)<?php
$url = "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/complete-attachment-upload#X-Amz-Bearer";
$opts = ["http" => [
"method" => "POST",
"header" => implode("\r\n", [
"X-Amz-Bearer: example"
]),
]];
$ctx = stream_context_create($opts);
$res = file_get_contents($url, false, $ctx);
print_r(json_decode($res, true));Creates the participant's connection. ParticipantToken is used for invoking this API instead of ConnectionToken . The participant token is valid for the lifetime of the participant – until they are part of a contact. The response URL
Hover any highlighted part to learn what it does
| X-Amz-Bearer | example |
curl -X POST "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/connection#X-Amz-Bearer" \ -H "X-Amz-Bearer: example"
import requests
headers = {
"X-Amz-Bearer": "example"
}
response = requests.post(
"https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/connection#X-Amz-Bearer",
headers=headers,
)
print(response.json())const url = 'https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/connection#X-Amz-Bearer';
const response = await fetch(url, {
method: 'POST',
headers: {
'X-Amz-Bearer': 'example'
},
});
const data = await response.json();
console.log(data);package main
import (
"fmt"
"io"
"net/http"
)
func main() {
targetURL := "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/connection#X-Amz-Bearer"
req, _ := http.NewRequest("POST", targetURL, nil)
req.Header.Set("X-Amz-Bearer", "example")
client := &http.Client{}
resp, _ := client.Do(req)
defer resp.Body.Close()
body, _ := io.ReadAll(resp.Body)
fmt.Println(string(body))
}require "net/http"
require "json"
uri = URI("https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/connection#X-Amz-Bearer")
http = Net::HTTP.new(uri.host, uri.port)
http.use_ssl = uri.scheme == "https"
req = Net::HTTP::Post.new(uri)
req["X-Amz-Bearer"] = "example"
res = http.request(req)
puts JSON.parse(res.body)<?php
$url = "https://api.apis.guru/v2/specs/amazonaws.com/connectparticipant/2018-09-07/participant/connection#X-Amz-Bearer";
$opts = ["http" => [
"method" => "POST",
"header" => implode("\r\n", [
"X-Amz-Bearer: example"
]),
]];
$ctx = stream_context_create($opts);
$res = file_get_contents($url, false, $ctx);
print_r(json_decode($res, true));Postman Setup Guide
- See official documentation for authentication and setup.
What can you build with Amazon Connect Participant Service?
Amazon Connect Participant Service is a Cloud API. Developers commonly use cloud APIs for:
- provisioning and managing cloud infrastructure
- automating deployments and container orchestration
- monitoring uptime and performance metrics
- managing storage buckets and databases
- setting up auto-scaling and load balancing
No authentication required. This API is open — no signup or key needed. Ideal for quick prototypes and public-facing features. Amazon Connect Participant Service is free to use, making it a low-risk choice to experiment with.
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